DiscClassicProfile.com Policies/Statements

"DiscClassicProfile.com & Center for Internal Change, Inc. wants to be your DISC Profile & Inscape Publishing Distributor by striving to provide you with superior VALUE =Service + Knowledge + Price. Let us know how we can earn your business

If you do not see a product on our site please contact us and we will try to get it for you. As a top award winning authorized Inscape Publishing distributor we want to keep your business.
Shipping and Handling
Of course there is no shipping or handling for online profiles or for the EPIC account. However shipping for facilitator kits or paper products is determined by the weight of your order and the UPS shipping tables.  You will have several options from ground delivery to next day delivery. We primarily use UPS, but may substitute Fed-Ex or USPS. Costs are provided to you online during the check out process. Assessments and courses online do not have a shipping charge.  Tracking information is available on all shipped products upon request.
Exchanges & Returns
Online profiles, access codes, EPIC credits or online courses cannot be refunded. Center for Internal Change, Inc. accepts limited returns of  physical products purchased if they are returned to Center for Internal Change, Inc. within 14 days and the product has remained undamaged and is in perfect (new) condition. If the item has been opened or damaged, and/or it is past 14 days of purchase, we will not accept the product for any exchange or refund. If there is a refund a restocking fee will be charged to cover our handling, merchant account fees, restocking and labor of 20% or $20, which ever is more, plus shipping. 

If a product is received damaged we will gladly replace it with the same product and cover your return shipping and if we make a mistake we will immediately correct it and send you the correct product.

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