| Online profiles, access codes, EPIC credits or online courses cannot be refunded. Center for Internal Change, Inc. accepts limited returns of physical products purchased if they are returned to Center for Internal Change, Inc. within 14 days and the product has remained undamaged and is in perfect (new) condition. If the item has been opened or damaged, and/or it is past 14 days of purchase, we will not accept the product for any exchange or refund. If there is a refund a restocking fee will be charged to cover our handling, merchant account fees, restocking and labor of 20% or $20, which ever is more, plus shipping.
If a product is received damaged we will gladly replace it with the same product and cover your return shipping and if we make a mistake we will immediately correct it and send you the correct product.
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